Vodafone — Fraudulent deduction of balance from my prepaid mobile connection | |||
My mobile number is [protected]. I had subscribed free internet pack on 03.03.2013 . The pack worked fine until 06.03.2013 when suddenly I received a flash message of deduction of Rs. 121 (approx) on account of internet usage. When contacted the customer care on 198, he had no clue of the situation and after so much false excuses made by the customer relations executive, he finally agreed the mistake and assured me that the amount will be refunded to me in 48 hours and that he has lodged a complaint, however today 08.03.3013 I again called up 198 as the amount was not refunded and some another customer relations executive said there was no complaint lodged and that he cannot help in this matter whosoever and I have to go to the nearest Vodafone Store for resolving the issue. I cannot do that as I am a working man and my job does not give me time for all this and that too without any fault of my own. I believe these companies are white collar thieves and thugs who can rob anyone at anytime of their hard earn money. Cheaters. Please help me resolve the issue. Was this information helpful? | |||
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+91 22 7171 5000 (HQ)
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hutch prepaid connection — fraudulent deduction of money from account
i had taken a prepaid connection from hutch about seven days back. they have fraudulently deducted money from my balance amount. this has been done without my express consent or permission. they are only keen on making money without any regards for the customer. i have tried for at least 150 times to contact [protected] for help but in vain. the care executive at 111 ia always busy.down with the unilateral policies of hutch.
poor show
suman mann kulharia