[Resolved] Vodafone Gujarat — huge data billing and intl roaming | |
Here I need your assiatnce for below two points:
[LI
With referance to the mobile number [protected]..i am a business man need to travel overseas..on my visit 2 years back..my vodafone was charged exceeding my credit limit..and was nit informed but i anyways paid it thinking it to be some confusion on my part now last year on my visit to thailand and vietnam i was charged double than my credit limit..without intimating me or noticing me..on my asking to the call representatives i was not properly than some recovery peopl came and i explained them about the things that i had merely used my vodafone card for not more than 3 days out of 15 days journey as i had my local 3g cards for respective nations.till now also no body from vodafone came to talk on this issue after several talks and than one fine day a notice is issued to pay the bill
here first thing is that.the papers given by the recovery people doesnt have a full record of whole 15 days.secondly after deciding upon the amount to be paid by me although their bill have discrepancies why did they issue a notice .no body from vodafone has yet showed up till date and when i had tried speaking to the authorities of the companies than the executive says he is not available..what should be done ?
kindly look into the matter and advice Was this information helpful? | |
Jan 20, 2017 Complaint marked as Resolved Verified Support Aug 22, 2013 Vodafone India Customer Care's response Hello Sohamwala, Thank you for writing to us. We are looking into your concern and will get back to you in 24 hours. Regards, Vodafone Customer Care, Gujarat | |
Add a Comment | |
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Post your Comment