Vodafone — INTERNET SERVICES NOT ACTIVATED since last 8 days | |||
My Name is Ashok. recently last month on 20th Jan. 2011, I had taken a connection of VODAFONE, the no is prepaid [protected]. I got the internet pack of 2GB. I was using it. After one month, on 21st Feb. 2011, I recharged it for 2GB pack. I got a msg that it is recharged it with .6. But I didnot get the msg of 2gb usage. For that I was trying to get the same by sending msg "USE 144" etc, I tried to contact at customer care and run to the mini store. Then I came to know that my account got negative balance. I recharged it again. I also contacted to customer care but no services activation. One more time, it went in negative. I recharged it again and contacted and emailed to all levels at Vodafone. But no success. Like this I have recharged it 3~4 times and also visited to the Ministores, phone calls , emails. I have wasted my 8 days time and money. But till today, no services activated for 2gb pack. The slogan "Happy to help" should be "Happy to trouble" I have wasted my money by buying Vodafone USB stick + 3~4 times recharge money + 8 days time for Follow-ups+ by phone calls + harrasment + my children educations time (which the VODAFONE can never fulfill the loss. I have contacted all top to bottom by sending the e-mails. My complaint for Vodafone is to reversal of my loss. They are doing their duty, but we cannot make on followups . I have to do my job also. Follow-ups are the wastage and useless for me. If I have paid something, then I have the full right to get its benifits. They are cheating and froud me. I had not thought it in the dream about this image of VODAFONE. So request you to please make justice with me. Thanks and regards, Ashok [protected] Was this information helpful? | |||
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Last week I had taken Vodafone number – [protected] on 31 July, 2008. On the same day I had used 75 /- bonus card. Since that day I am continuously calling to Vodafone customer care and every time they reply that problem will be solved within 24 hours.
I registered complaint for the same (complaint no –[protected]; the person answering the call assured me that not only the bonus card will be active but also the extra amount spent will be given back to me within 24 hours. Two times I got SMS that the problem has been addressed. Actually the problem still persists.
I am still looking for completion of those 24 hours. If possible help me. From my side this is last request; if this will not be given consideration I’ll have no way other then to take some other operator’s SIM card.
I registered complaint for the same (complaint no –[protected]; the person answering the call assured me that not only the bonus card will be active but also the extra amount spent will be given back to me within 24 hours. Two times I got SMS that the problem has been addressed. Actually the problem still persists.
I am still looking for completion of those 24 hours. If possible help me. From my side this is last request; if this will not be given consideration I’ll have no way other then to take some other operator’s SIM card.
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Vodafone — After rechare phone is not activated from last 8 days
I have you vodafone No. [protected]. I have already recharged 7th and 12th of may-2008. But I regret to inform you that till date my Mobile has not been activated. I had call you customer care 100 times but regret to say that they had not done any thing in above mentioned case. Therefore you are once again requested to kindly activate my mobile as earliest