[Resolved] Vodafone — harrasement on bill payment | |||
I have dIscontinued a vodafone no by visiting the vodafone store and closed the account. however I am being harrased everyday with calls and reminders. the same is due to their falling standard of service and laziness of not updating data. data keeps revolving aroud call centeres. My no is [protected] Account No :1.25149471. Request the concerned authorities to look into the matter regards Reshma Was this information helpful? | |||
Dec 18, 2016 Complaint marked as Resolved | |||
 1 Comment | |||
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Vodafone — Regarding the Bill Payment
Hi,The payment for July was made on July 22, 2010, but then also the payment was stated as pending and included in the August Month's Bill as payment pending with the late payment charges.
For that also produced and faxed the bank statement stating the payment has been done to vodafone on 66661200 twice, first on 12th August, 2010 and then on 20th August, 2010.
But after calling repeatedly to the Call Center there is no provision to register the complaint. As the fault was on there side after confirmation of the fax received from Vodafone, not a single executive updated us that the payment has been updated. We had to take inititative and call the call center 121 to ask the status but of no avail. The executive informed that it is still showing pending, so kindly resend the same asap to avoid the late payment charges for this month i.e. for August also.
Regards,
Sushil