[Resolved]  Vodafone — Height of False Misinformations and Promises by Vodafone

Address:

Mumbai City, Maharashtra

Respected sir / madam,

This regards to my mobile no. [protected]

My name: Sunil vepuri.

And been a loyal customer from past many years with different mobile nos. and i want to inform i need to migrate to different provider.
Because of lack of knowledge provided to Vodafone customer care and their executives for "OUT SOURCED" customer care executives..

I called up customer care 198 (complaints) to know why my mobile no.[protected], which had existing pack of Rs.17 (200MB data plan).
and i my plan got exhausted on 22nd of Jan 2013..


Why is that Vodafone provided *121# service where customer can pick Up his like own deals ?

Rest after activating why is that the product won't get activated as it use to get activated within 15 mins. ?

Why was misinformation provided to me for the same that the pack for 200 mb with 15 days will be activated soon ?

Why is that after i send ACT VL17 to 144 and only 75 mb got activated intensely as the SMS provided by executive Mr. Vishal Suresh Jaddale ?

Why is still show if i dial that *121# it shows as 200 mb free for 15 days ?

why is that after the wrong GPRS plan got activated, I called up the executive Mr. Rahul was it true name or lie he said asked the customer to call from alternate mobile no. ?? Why is that not shown in ads in televisions ?

MAJORLY he is asking the Customer to call from alternate no. so he can transfer to his T.L or floor supervisor and if such why don't Vodafone display such things in T.V. Ad too and what make sense if the customer even call from alternate mobile no. some else will pick the call right ?

Is that T.L. and Floor Supervisors so busy and they themselves don't know Vodafone mobile. starting from ?? and asking and demanding ( Not even Requesting customers) ?
I been part of Vodafone and never been crossed anything like this and of course if you want call pls call my own no. [protected]

And i need the same pack of 200 mb data plan with 15 days of activation ASAP, and i request Vodafone not to argue with me for same in grounds customer's fault..It better You people rectify and them call up the customer..

Waiting for regards solution at earliest...

With regards,
Sunil vepuri naidu...