[Resolved]  Vodafone (Hutch) — Sim disabled without intimation

I would like to submit the following:

1)that I had lifetime subscription of hutch (now vodafone) services for
the number [protected] for which 'I had submitted the forms with
photograph and all the formalities thereof;
2) that I could not use the phone since it broke down and I carried on
using the other phone I had;
3) that on buying a new phone I got the old sim card put in the other
mobile to use and since the sim was blocked I called the helpline only
to be told by one Ms. Kulvinder that the number is now being used by
someone else to whom the same number has been alloted;
4) that this amount to unethical practice by hutch (vodafone) of
disconnecting without informing (since all contact details were availble
with you) even if the phone was not in use for some time. I assure that
in case I am not given an alternative number in case the earlier number
can not be restored I will knock at the door of law through consumer
court! Or else I be told as to how much recharge or other formalities I have to fulfill to activate my number.

An early reply is solicited.

K.K. Nagrath
1100 UF Apartments
Plot 9, Sector 6
Dwarka
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

vodafone (hutch) — complaint about recharge card

I had recharged a card to my no. that is [protected] on 16-april-2008 at 04:20 Pm, the serial no. of the card is[protected] and the secret PIN code which I scratched is[protected], but Idid'nt got any balance nor the benefits (any one), you are charging Rs.1.20/local call and it is not legal.

You please check it from your end and revert me as soon as possible.

Provide me the benefits or revert my Rs.50.


Thanks & Regards
Sandeep Sharma
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information