Address: | Hyderabad, Andhra Pradesh |
i am a subscriber to vodaphone pre-paid mobile. on[protected] at 11:10 a.m. i received a message
from vodaphone number 55435 " you have been charged Rs.50/- for this game." and my balance was reduced by Rs.50/-. we have not downloaded any game. we tried to call customer care 111 and then customer complaints cell of vodaphone 198. in these services the concerned persons informed that because you have downloaded the game Rs. 50/- was deducted. we protested saying that we have not downloaded. and we asked for reversel of the amount. they replied that it is not possible.
kindly see that the amount is reversed immidiately.
ch. s kiranmmayi
mobile no.[protected] Was this information helpful? |
Vinu Varghese
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