[Resolved] Vodafone — Planned to change service provider from vodafone to Tata Docomo , But Vodafone is now asking extra money for my number. | |||
My mobile number is [protected] , since 2005 I am using this number and service provides is Vodafone. When I had taken this number in 2005 the Vodafone agent said [protected] is a fancy(premium) number ,so he had charged 800 for fancy number. As this happened 6 years back I lost my payment receipt, Now I want to use MNP and want to change the service provider. But Vodafone customer team is saying that as per their records i didn’t paid any extra money for fancy number and if I want to change the service provider I need to pay 1000 RS now. usually service provides charge money for premium numbers before allocating to customers.. but in my case they are asking now again. Please help me in this regards. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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