[Resolved]  Vodafone — ISD Calling Bonus Card Recharge- Benefit not received

Address:

Hyderabad, Andhra Pradesh

I am Vodafone prepaid customer, who have done an online purchase of Bonus Card for Rs 35/- to avail below mentioned benefit. Post recharge I had got a confirmation mail & also an email communication with (MIC reference no :- MICI[protected]) confirming that the recharge has been done. But once I made a call to USA ( duration of call 8:45 minutes) , I was charged some Rs 56 odd which was deducted from my main talktime balance.

35MRP(Rs) 35
Talktime (Rs) 0.00
(Equivalent mins) 0.00
Benefit 10 Free ISD mins to USA, use in 30 days
Validity (Days) 30
Access Fee (Rs) 31.73
Service Tax 10.30%
10 Free ISD mins to USA, use in 30 days

Since I had not recieved the benefit then Vodafone should refund this amount of Rs 35/-.