Vodafone — Deactivation of Caller Tune service

Address:

Rangareddy, Andhra Pradesh

Dear Sir,

This is Venkateswara Rao Alladi from Hyderabad. Mobile number is: [protected]. Few days back I have selected Caller Tune service from Vodafone. They are deducting Rs.2 per day for that service. Now I want to deactivate it. I have submitted my request through '111' toll free number. It tells after two hours it will be deactivated. But actually it is not deactivated. I have talked to the support personnel through '198' toll free number. One of them has listened my request and told me it will be deactivated with in 4 hours. After 4 hours they have deducted Rs.30/- from account. And they are sending SMSes with the 'Caller Tune Activation' details. Unnecessarily they are deducting the amount with my number. I have not selected the Caller Tune service, but they are sending the Activation SMSes and deducting my amount.

Please help me from this harassment. I have seen so many complaints regarding this Caller Tune service of Vodafone. Please do it ASAP and help us from these type of malpractices.

Thank You...