[Resolved]  Vodafone — Illegal balance Deduction by Vodafone

Vodafone — balence reduction

i am pawan kumar.. i am using vodafone in delhi & ncr region & my number is [protected] & on 2 september i made a reharge of rupees 50 & den i made call for 4 min & suddenly my balence went in minus ...I dnt how did it happnd??...& wen i tried to talk wid vodafone customer care.. i [censored] get through d vodafone customer care still after a 12 hrs....

Vodafone — Unlawful deduction of balance

Dear Sir,
Recently Vodafone had internet cards in the market which allowed the user to surf the net unlimited for 3 days or 30 days, on Rs. 14 and Rs. 98 cards respectively. But they withdrew the validity of the cards while they were still in the market. They issued new cards, same price but with a limit of 10 mb and 80 mb respectively, after that it will reduct 10 paise per 10 kb from the balance. Net usage and costs includes both surfing and downloading. While using the card i was surfing the net but when i checked the balance it was minus 314. I was astounded because vodafone did not inform me when reducting from my balance. I complained to vodafone care and they admitted that this was a problem and they had received similar complaints but they could not do anything about my balance. My personal opinion is that this is just a cheap way to cheat customers without their knowing. I hope vodafone will clear my balance. The Vodafone no. is [protected].
Thanking you,
Sombit Mondal.

Dear Sir/Madam,
My name is Toushif Ahmed & my mobile no is [protected]. Yesterday night (30/12/2011), I send a message typed ACT 4 to 144 at 11:20 pm to activate the GPRS data plan of VODAFONE & I got a reply message typed---- ``Dear Customer Rs 4 Daily GPRS Pack with 40 MB Free Surfing activated for your account". Then I start surfing when my mobile main balance was about 63.00 rupees. But after 1 hour, I failed to connect to the Internet. Then I check my balance I found it 00.000. After that, I call to the customer care and they told me that the data plan activate within 4hours and data plan activator will get two messages. But after 16 hours, I still I got 1 message. I also informed about this. Then they transfer my call to their Supervisor. But after some ring, the phone call automatically disconnected. I tried three times but they do the same thing.
Now I want my 63.00 rupee main balance back. Because the deduction is illegal. So Sir/Madam please help me to get me my 63.00 rupee main balance back. And if there any other way please informe me.

{{{{ Dear friends I suggest all of you to avoid using VODAFONE }}}}}
Thanking You,
Toushif Ahmed