[Resolved]  Vodafone — Illegal banning outgoing facility on my phone no. [protected]

Address:Patiala, Punjab

Vodafone illegally harass me by banning outgoing of my phone no. [protected]. It was their gross negligence. The detail of my complaint is as under :

Vodafone is demanding illegal outstanding bill of phone no. mobile no.[protected] amounting to Rs. 700/-approximately which was closed on 1709.2012 on their Nabha Store with full and final payment.

I visited Vodafone store Nabha on 17th september and requested Mr Jaswant Singh employee of their Company to close the said number, on his instructions Ideposited Rs.300/- vide receipt no.PJB001c120917_3961671 and broke the sim card on his instructions. Now Vodafone Company has stopped outgoing of my current mobile no.[protected] on dated 17.01.2013 due to non payment of outstanding amount of mobile no.[protected] which is illegal and unfair on their side and causing mental harassment to me, please note due to their such illegal action my job is also suffering, since I am in the Sales job. Please note when I paid the full and final amount and the Sim card had been broken, how could the same number was in used. It was either the mistake of their employee Mr Jaswant Singh to complete the process of closing or the Vodafone Company.

Regards,
Sunil Kumar Bhalla,
Sai Arpan, Bhalla's,
Shiva Enclave,
Nabha,Punjab-147201
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Dec 26, 2016
Complaint marked as Resolved 
Verified Support
Nov 21, 2011
Vodafone India Customer Care's response
Hello Deepak,

Thanks for writing to us. Trust your services are working fine now. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Punjab
Complaint comments 

Comments

Vodafone — illegal stopping of my services

sir,
i have a vodafone n0 [protected] which is ruuning from last 3 years no and the bill was paid regularly.now my outgoing was stopped2 weeks before when i asked why did u stop the no they said that u had bought some other no and u didnt pay its bill.when i inquired about that no it was in somebody elses name.now they say u have to pay what is wrong with them.
vodafone is a cheater company.

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