[Resolved] Vodafone — Illegal money deduction for callertune | |||
Illegal money dedection for callertune I got two messeges saying that callertune service has been activated and RS-30/- I dialled 198 to complain.Thye checked and told that I dialled 123 from my mobile,thats why the caller tune service has been activated. But I didn't dial any number form my mobile. I asked them to refund,but they denied everything.I want my money back. Was this information helpful? | |||
Complaint marked as Resolved
Company refunded the deducted amount Which is Rs-30/-
... Verified Support Oct 26, 2012 Vodafone India Customer Care's response Hello ksndeep, Please provide your contact number at http://bit.ly/TdTkHr so that we can address your concern as soon as possible. Regards, Vodafone Customer Care. Verified Support Oct 27, 2012 Vodafone India Customer Care's response Hello ksndeep, Please note that the Caller Tune service has been deactivated on your number and a credit of Rs.30 has been passed. Regards, Vodafone Customer Care, West Bengal (except Kolkata) & Andaman Nicobar. | |||
 2 Comments | |||
Comments
Thank you for your support.I got my money back
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Vodafone — Deducting Money illegally
I Have 2 vodafone numbers :-[protected]
[protected]
They Are wrongly deducting my balance for waste services like miss call alert and news and jokes etc.
i Am a 70 year old citizen.i Use the phone to contact my sons and they deduct balance wrongly because i always recharge Rs 333 .please Help