[Resolved] Vodafone — Improper information about Recharge | |||
I am ABHISHEK SARMA, I have done recharge before a week but until now i did not get the full amount.... Giving wrong information or improper information is causing the trouble for me... I have called to the customer care for 5 to 6 times they have not responded to me as satisfactory, they have registered the complaint [protected] at the "6 time". Even its not the first time i faced this problem, its the second time... I have done the recharge for 82Rs (2 times) and the complete balance has not been credited as given in the offer, earlier once i did same recharge i found that balance is not credited properly then immediately i called the customer care .. they credited the whole balance and they gave me information that the balance for this type of recharges will be credited in 4hrs from recharge, when i did the recharge for the second time same recharge(2 times) i waited for the 4 hrs of time but i did not get the balance still now means a week after also... And now i have been trying for customer care and complaints my call has not being connected to the executive, i have tried for at least 20 to 30times... its not allowing me for one to one executive speech... Was this information helpful? | |||
Dec 3, 2016 Complaint marked as Resolved Verified Support Jul 22, 2013 Vodafone India Customer Care's response Hello Abhishek, Kindly share your contact number at http://bit.ly/13x7dKg so that we can address your concern soon. Regards, Vodafone Customer Care. | |||
Add a Comment | |||
36%
Complaints
27108
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Post your Comment