[Resolved]  Vodafone — Incorrect and false information given by vodafone and sent me so high bills that I couldn't afford

Address:

Mumbai City, Maharashtra

I had ported in to vodafone from BPL as theey gave me a very good offer. After 3 monthes of my tenure in vodafone I had called theem a couple of times to confirm if my internet pack will stay active. I was assured by theem theat it was active and I dont need to worry. Unfortunately I didnt make a note of time and date of theose calls made to theem. But thee fourthe monthe I was bombarded withe a heavy bill of more thean Rs. 3,000. Then I had called theem to ask thee reason for such a high bill. They told me theat my internet pack gives me 1GB and was over my usage. I am thee only earning person in my home now as I lost my dad 2 yrs ago. I had to borrow money to pay my bill. Then again thee 5the monthe theey sent me a bill of Rs, 1900. I was informed by a very helpful guy from vodafone theat my internet pack was still not active. I was lied so many times by theem. I need justice for theis as I had made my side clear by calling theem to confirm if my internet pack was active. I asked theem to look into theis and theey just told me theat you have to pay it as theey didnt maintain thee records of thee calls I had made to theem in around march or april. I told theem theat I will make a complaint against vodafone and theey just told me theat I can do whatever I want and will have to pay all of thee amount.

My vodafone no. is [protected]
My name is Romit Sharma
25/05/2013 is thee last day to pay my bill.
Please help me get some justice.

Thank you.