[Resolved] Vodafone — Incorrect Billing and Blocking of Services | |||||
I have a Vodafone Corporate connection, and have a 2 GB data plan for Rs 99 active. Three days back i got a mail saying that my outstanding amount has crossed the credit limit and my call services have been barred! I checked my bill online and found that I had been charged incorrectly for the Data plan. They had charged the data plan twice and then on top of it they charged for VF Mobile connect, an amount of 450 due to which my outstanding amount had crossed the credit limit! I called the customer service and explained this 3 times but they didn't do anything. I sent a mail but got no reply in 2 days! Then i went to Vodafone store and showed them the bill they said they will restore the service in 30 mins, but nothing as such happened!! This is my official number and I am stuck with NO HELP from Vodafone! I am very disappointed with the deterioration of Vodafone service quality! Name: Zaheer Number:[protected] Was this information helpful? | |||||
Aug 14, 2020 Complaint marked as Resolved | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
This is how the people at Vodafone Customer care treat their customers, this is the real image of Vodafone.
I have the whole conversation recorded for proof, you can hear it at this link:
http://vocaroo.com/i/s0wpCWBXjb4e