[Resolved]  Vodafone — incorrect charges and misbehaviour from support agents

Address:

Bangalore, Karnataka

Hi, I am asip ikbal, I have recharged my vodafone number for 10 paise per call to local vodafone numbers with a validity of 6 months and used the service for 3 months, now vodafone is charging me more per call and when contacted support they say that I hav not recharged and my number do not have this offer, contacted 3 times and they disconnected call afterproviding incorrect information and in that one agent confirmed that the offer will be reactivated but they did not do that.