[Resolved]  Vodafone — incorrect pack activated

Address:West Delhi, Delhi

Sir/ Madam,
Few months back I converted my number from prepaid to postpaid as i got an offer from Vodafone.
They anonymously activated Blackberrt 399 plan on my number though I was using an Iphone. Now the point is to use a blackberry plan u must be having a blackberry mobile phone which is pretty obvious, as i am using an Iphone right now then how i was charged with Rs. 399/- on my number for activation of blackberry plan?
After i called 198 customer care they asked me to pay my due amount and you will get the reversal in the next bill, but i was shocked to see that there was no reversal made by the Vodafone.
I require immediate action against Vodafone Company..
Thanks,
Regards,
Arjun Jaidka
[protected] / [protected]
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Dec 24, 2016
Complaint marked as Resolved 
Verified Support
Mar 15, 2013
Vodafone India Customer Care's response
Hello Arjun Jaidka,

Trust your concern is resolved. Thank you for speaking with us.

Regards,
Vodafone Customer Care, Delhi & NCR
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