[Resolved] Vodafone — incorrect pack activated | |||
Sir/ Madam, Few months back I converted my number from prepaid to postpaid as i got an offer from Vodafone. They anonymously activated Blackberrt 399 plan on my number though I was using an Iphone. Now the point is to use a blackberry plan u must be having a blackberry mobile phone which is pretty obvious, as i am using an Iphone right now then how i was charged with Rs. 399/- on my number for activation of blackberry plan? After i called 198 customer care they asked me to pay my due amount and you will get the reversal in the next bill, but i was shocked to see that there was no reversal made by the Vodafone. I require immediate action against Vodafone Company.. Thanks, Regards, Arjun Jaidka [protected] / [protected] Was this information helpful? | |||
Dec 24, 2016 Complaint marked as Resolved Verified Support Mar 15, 2013 Vodafone India Customer Care's response Hello Arjun Jaidka, Trust your concern is resolved. Thank you for speaking with us. Regards, Vodafone Customer Care, Delhi & NCR | |||
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