[Resolved] Vodafone India (J&k Circle) — non delivery of sim | |
I am Dr.Shakeel Ahmad Mir from Srinagar Kashmir.I applied for a Vodafone prepaid SIM on 04/04/09 at 10am at Jogi telecom, opposite main gate Govt Medical College Srinagar, through your agent Mr.Muneer(Mob.No.[protected]).I completed all the formalities.But till date the company has failed to verify my credentials and issue the SIM .I contacted the customer care many times but they failed to get my problem solved. Their customer care is totally useless.They just asked me to hold the call many a times for more than 15 minutes but were totally ignorant of the solution to my problem.Then I emailed jammu center and some Mr.Mudasir was kind enough to reply my email.He promised me to get my problem solved within a day or two.But one week has passed and nothing positive has happened.On 15/4/09 some one contacted me from Srinagar Center(Mob No [protected]) again promosing me SIM delivery within a day.Three days have passed but the SIM is still awaited.I faxed a complaint to Vodafone corporate office Lower Parel Mumbai on 18-04-09 but their response was also pathetic. Now I am left with no option but to file a case against Vodafone Company in Srinagar Consumer court for the physical and mental agony caused to me by your careless, arrogant Kashmir staff. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
As per your words, the Vodafone failed to Deliver your SIM in the given frame of time,
but you should take one think in consideration, on that subsequent era it was the launching segment of our company. i.e. Vodafone Essar, so there were some hurdles at that time to make the things possible in an effective and efficient manner, however we laid our all efforts to make the said possible by providing the
massive use of our services to the Subscribers.
As for as our Employee Mr. Mudasir is concerned, he was the only employee at that time, who was laid responsible for the Customer Queries which were
Flowing like flood, but by hook or by crook, he managed to dig up most of the things.
It is now being requested to be the subscriber of Vodafone by using our enormous services and we ensure to make the things more trustworthy
For futher queries feel free to call…..!
Regards
Mukhtar Qadri
[protected]