Vodafone India Prepaid — BALANCE DEDUCTION

Address:

Hyderabad, Andhra Pradesh

hello sir,
i have a Vodafone prepaid connection. as per Vodafone offer i recharged with 4rs n i got 40 mb of internet.
n i started browsing from 3 30 pm n stopped around 4 45 pm...
n again started browsing around 10 30 pm n continued it till 12.i js browsed some pages..
n while browsing i received a msg that u've reached max limit n after this u'l be charged 10/10kb then immediately i disconnected n checked my bal.... it was normal(it was rs135.49)......
i texted n checked out my balance ther was no deductions.......
n early morning when i checked my bal i was shocked it was -607.49.......
immediately i called customer care n asked them they said we'l resolve ur querry in a week.... after 1 week wn i called back they said an extra ordinary answer that i used internet from 4 4am in d next morning(i was in a sound sleep) n also they said that i was even using it when i as talking to them(i dont know how itz possible to connect to internet while we r in a call)........ n again n again i got d same answer.... i went to vf store n inquired they said to meeet the nodal officer... i met him twice n of no use... i went to vf stores n it was just waste of my time.... for a middle classs person whuz -607.49 is very huge amount in a mobile deduction..
n if i really used that they(vodafone in) should have deducted my bal to rs 0 n then should have disconnected me from internet.......
n i also put my port requests before 3 weeks this happened bt i didnt get code instead i got this big offer....
so i request any1 to solve this n recommend others not to go for vodafone products
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