[Resolved]  Vodafone India Prepaid Services — Blocking of incoming caller identification

Address:Chennai, Tamil Nadu

Vodafone has abruptly preventing prepaid subscribers to see their numbers of their incoming calls. The reason is they have not submitted address & ID proof. Vodafone took this drastic step without giving prior notice to prepaid subscribers. We felt humiliated as we can't view the caller ID as it is disabled. They should given time for consumer to submit it and should have advertised it. They are infringing rights of customers and withdrawing benefits without consideration of their inconveniences. With number portability soon to come, vodafone prepaid customers should now shift their allegiance, in exodus, to a better mobile service provider and teach them a lesson or two.
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Aug 13, 2020
Complaint marked as Resolved 
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I have submitted the documents on Thursday but till now they have not enabled the caller ID.
This is really disgusting and there is no toll free number to get this activated
Send a Mail to the Nodal Officer.
Customer care ppl are negligent..

Get ur things done, dont care who will be affected.
Because this Vodafone is pathetic, Hutch was best.. Even i faced all these.
Now the ideal thing i do is have an E-mail communication with Nodal officer and escalate the issue.

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