[Resolved] Vodafone — my mobile number is not recharging | |||
I am Devendra Sharma. I m a Vodafone Prepaid Customer in indirapuram. I have a problem that whenever i recharge my number with a topup, the messege is displayed that Recharging is not allowed. I talked to customer care they told me your sim is damaged and you have to convert it on post paid or change the number because it is recharged 20 times a day with a wrong code. Regarding this i am complaining about Vodafone Customer that on same day there server was down and nobody in indirapuram was able to recharge there Vodafone pre-paid. So obviously i tried it more than 20 times. Now they are not realising there mistake and they are not taking any action regarding this issue. I don't want to change my number because it is official and very important for me. I am using there service from last years. Is this the way to help customer by using the advertisment of a Pug. I am very frustated with there behaviour and do they have any rights to terminate this number without any reason. I have two Refrence Number [protected]. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
my mobile number is not recharging. please unblock my number.
Reply
the mobile no.[protected] has not been verified till now i am totally disappointed by such a behavior shown by your verification officer . Then also i request you to activate this number shortly as it contain the balance around rs.30 . As the sim has been lock without any information(without any sort of inquiry) . so please sort out this matter as soon as possible.My contact number is [protected] .
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