[Resolved]  Vodafone — International texting and phoning

Address:Delhi

For the past week, I have not been able to phone abroad or text abroad via my Vodafone (prepaid connection). I registered a complaint, and my complaint number is 2331. I was told action would only be taken 8 days after my complaint, at the earliest. That is more than a week for a simple complaint, when I need ISD all the time!
Subsequently I tried using my two other Vodafone connections to call or text, using two different instruments and even from those numbers I cannot connect abroad at all.
Is there a general problem at Vodafone? Should I change all my phones to some other company's connection if Vodafone has decided not to provide ISD services?
A. ROY
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Dec 27, 2016
Complaint marked as Resolved 
Verified Support
Mar 21, 2013
Vodafone India Customer Care's response
Hello A. Roy,

Kindly share your current and alternate contact numbers with us at http://bit.ly/ZMAe0B and we will have someone get back to you with assistance.

Regards,
Vodafone Customer Care.
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