[Resolved] Vodafone — Internet disconnection | |
Dear Sir/Ma'am
I recharged my internet card on 21st August 2013 of Rs. 97 on which i got data of 600 MB for 21 days (2G). But i was automatically unsubscribed from the internet service on 23rd August 2013 and a new internet service of 100 MB of 3G srvice was provided to me which i did not demanded. And it was also deactivated on 24th August 2013. And i was having a balance of almost 585 MB remaining on my internet card remaining as on 23rd August. And then i called customer care no. twice ( 1st on 23 and 2nd on 24th ) and they said that they will transfer the complaint to there seniors and i will receive their call within 24 hours. But i have not received a single call from 2 days from the vodafone company.
So, its my request that a strict action should be taken against this case. And i want my internet to be reactivated as soon as possible.
Yours faithfully
Jitin Rawat
Phone no. - [protected] Was this information helpful? | |
Dec 25, 2016 Complaint marked as Resolved Verified Support Aug 28, 2013 Vodafone India Customer Care's response Hello Jitin Rawat, We will revert with an update in 24 hours. Regards, Vodafone Customer Care, Delhi & NCR Verified Support Aug 30, 2013 Vodafone India Customer Care's response Hello Jitin Rawat, Thank you for speaking with us. We have processed a waiver of Rs.97 on your account. Regards, Vodafone Customer Care, Delhi & NCR | |
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