[Resolved]  Vodafone — Internet service not available in your area

Address:North 24 Parganas, West Bengal

I have recharged my vodafone a/c by Rs. 21 Internet pack on 24/04/2013. But my area Dulduli has no internet connection for my vodafone no. My no. is [protected]. When I have contacted vodafone customer care and said to launch a complain, the customer care executive officer disconnected my call and now I can not contact to customer care from my vodafone no. please take a step very soon and extend my internet pack validity.
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Dec 7, 2016
Complaint marked as Resolved 
Verified Support
Nov 12, 2011
Vodafone India Customer Care's response
Hi Santanu,

We sincerely regret the inconvenience caused to you. Please be assured that we're looking into the matter and one of our executives will get in touch with you at the earliest to address the issue. Email us at vodafonecare.[protected]@vodafone.com for any assistance in future or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, West Bengal & Andaman and Nicobar
Verified Support
Apr 29, 2013
Vodafone India Customer Care's response
Hello Chandan Kumar,

Thank you for speaking with our executive. We will get back to you with an update by May 8, 2013. Your Service Request Number is [protected].

Regards,
Vodafone Customer Care, Kolkata.
Complaint comments 

Comments

Vodafone — Internet service

I had purchaged an USB stick from Voda phone almost three months back. It is of any use to me because of the slow access to the network. I get different responses from the helpline. I have two choices, either change the service provider or live with the given service since I have already invested some money.

Dharmesh Patnaik
Vodaphone no.: [protected]
Contact: [protected]

Vodafone — internet service is accessible

Dear sir, i am santanu patra, from west bengal. my vodafone number is [protected]. my problem is that sir i can't access gprs in my mobile since 22nd october. though i have recharged with 98 rs plan. i am using this connection only for internet. sir i am a business man and i have to surf internet everyday. but from 22nd october i can't access even a single web page. i have phoned many times to vodafone care but they were not responding at all.and i hve also launched a complain in this regards but that also does not worked.Every time i call there they were starting to convince me that the problem is in my handset. but i am assuring that my all friends who were using vodafone connection are facing same problem. sir plz plz do something.
Sir my adress is given below
vill - chaita, post - godapiasal, p.s. - salboni , pin - 721129, dist - west midnapore .

nearest vodafone tower - kachari road & beuncha.

THANKS IN ADVANCE

Vodafone — internet availability

my number [protected]....and i have a internet packet connection..... my office is in BTP.....and the internet was working....but from past one week internet is unavailable in that area.....calling customer care is useless they wont respond and last false transaction money is also not refunded and people of vodafone are not good enough.......also one more complaint of youtube streaming using vodafone mobile connect is unavaliable but i called customer every day in a week but they didnt able to solve the problemm........................please look in to the matter

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