[Resolved]  Vodafone — IR not activated

Address:Hyderabad, Andhra Pradesh

Hello Vodafone,

Back in November I have complained regarding the IR activation.I am attaching the receipt that I have got from the Vodafone store person. Now let me know the action you will take ?

The request number is : [protected].

Regards,
Prasad

[protected][protected]Below is the earlier complaint I have lodged[protected][protected][protected][protected][protected][protected]
Hi,

As per the instructions from Vodafone customer care, I have visited Vodafone , Kukatpally store (opposite BJP office) to activate international roaming on my AP mobile no. I have payed 3000/- and got the reciept. The store person informed me that in 24 hours they would come for verification. I waited for one day and no one came for verification. The very next day I had to leave India. I tried to reach the customer care from abroad now the customer care is saying that they cannot activate International roaming because the security deposit 3000/- is not reflecting on my no. I dont have the reciept copy with me now. I feel like cheated. Please help me. I need to access my mobile number.

Regards,
Prasad

[protected][protected][protected][protected][protected][protected][protected][pr...
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Jan 3, 2017
Complaint marked as Resolved 
Verified Support
Feb 12, 2013
Vodafone India Customer Care's response
Hello Prasad,

Please help us with your contact number at http://bit.ly/XFUTlN and we will get back to you with assistance at the earliest.

Regards,
Vodafone Customer Care.
Verified Support
Feb 15, 2013
Vodafone India Customer Care's response
Hello Prasad,

We called on your number but were not able to reach you. Kindly share an alternate number here http://tinyurl.com/79emtab for us to get back to you with further assistance.

Regards,
Vodafone Customer Care.
Verified Support
Feb 16, 2013
Vodafone India Customer Care's response
Hello Prasad,

Kindly share the receipt number and the date of payment for us to assist further.

Regards,
Vodafone Customer Care, Andhra Pradesh.
Complaint comments 

Comments

I have mentioned all those in my above comment. Providing here for reference

reciept no : KKP/12-13/ 274

Date of Payment : 26/10/2012

Regards,
Prasad
[protected]

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