| Address: | Hyderabad, Andhra Pradesh |
Hi,
This is w.r.t above mentioned subject in regards to the top up of 3G data for my post paid connection; since 19th May i m trying to activate additional package of 3G of 1 GB; as my monthly package of 3G data of 1 GB is about to complete.
For the message which i sent to 111 i got msg which says "Hello! we are unable to process your request currently. Please try after sometime".
I need to understand the problem and why my request is not processed; as on today i will be completing my monthly package and from now onward do i need to use my iphone or not?.
Do i need to write mail each and every time for same services or what? same problem i m facing from last 3 months need clear explanation on the same.
This mail i m writing to educate you that i m ready to pay for services which i ll be using and for the services i request and you will not activate and if i charge for my placed request. than for sure i ll not be paying at any circumstances;
In simple words i would like to say i ll keep using 3G services and after completing my 1 GB if i charged than i will not pay for it as i have placed request and you have not processed it. its problem from your end not from my end.
Regards Was this information helpful? | 
Vodafone — Issue in Top-up - Reg
Dear Sir/Madam,Rs 100/- top-up was done on 04-Nov-2009 for mobile # [protected].
But it was not reacharged. Old balance was shown in the screen.
Dealer said that recharge was done. But, the amount has not been
credited.
Vodafone customer care centre said that no top-up was made for my mobile.
I reveived the transaction code from the dealer who made top-up.
Transaction id - TH[protected]
Please have a look on to the issue and let me know, what went wrong?