[Resolved]  Vodafone — Fixed Billing Limited Changed without Notice

Address:Jalandhar, Punjab

i fixed my Mobile Bill limit to rs.1200/- So that i will get some grace period for paying amount, as my Bill Generate on 11th of each Month and have to pay by 28 end of month, But Suddenly Vodafone has reduce my Fixed Limit ot half = Rs.600/- and current Month my bill has come 600/- for last month and they have stopped my Outgoing call

when i ask customer care centere they said u submit the letter for increase the fixed Bill, i mention that already 6 month ago i submited with my signature that i need minimum 1200/- limit then why they have reduce the limit and each and every time i have to go to voda store and sign the letter is bull , they are saying it accorind to moving average they have reduce,

But when i say i have another number and that number Limit is rs.3000/- and it has never changed then why this is to suffer

My Number is [protected]

I ask to Trai to take action against for consumer suffer, they take advantage

when i ask to change the operator they said u have to wait for 1 month and then only can move
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Aug 13, 2020
Complaint marked as Resolved 
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