[Resolved] Vodafone — Billing error | |||
My vodafone number is registered in the name of Yashodhar Pujare i have been using this vodafone number from last 8 monthes and i have done all the payments always on time. Last monthe wen i received bill as on 25th Oct 2011 in that they have charged me Rs.54/- for 18 MMS but i know very well that i had never send even single MMS to anybody. And later i dropped an email on Corporate.[protected]@vodafone.com and then next day i received a call from Rajesh Bhagwania and he told me that those charges are correct and when i asked him to give me details of those MMS on which number i have send as per their record very arrogantly he denied me to give details and told me further he can't help any more on this and directly disconnected call. I know very well that i had not send any MMS to anybody these charges are fake and that's the reason they don't have any details so they are denying to give me details. Was this information helpful? | |||
Dec 9, 2016 Complaint marked as Resolved Verified Support Nov 09, 2011 Vodafone India Customer Care's response Hello Seema, Thanks for writing to us and for you time on the call. Hope we were able to address your concern. If you need any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help! Kind Regards, Vodafone Customer Care, Mumbai | |||
5 Comments | |||
Comments
inspite of repeated reminders no one is looking in to our complaint, we have seen the worst service ever given by vodafone, useless co.
Reply
My mobile is charged everymonth even though my mobile is in safe custody. everytime they are expecting to send an email for any clarrifications. I also sent mails to ajitharajnodal.[protected]@vodafone.com; thompsonappellate.[protected]@vodafone.com; nodal.[protected]@vodafone.com; appellate.[protected]@vodafone.com, no response.
my name is ajit kumar. mob. n. [protected]. this n. is postpaid.my bill is per month to reach on tha last date
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