[Resolved]  Vodafone — Billing error

Address:Thane, Maharashtra

My vodafone number is registered in the name of Yashodhar Pujare i have been using this vodafone number from last 8 monthes and i have done all the payments always on time. Last monthe wen i received bill as on 25th Oct 2011 in that they have charged me Rs.54/- for 18 MMS but i know very well that i had never send even single MMS to anybody. And later i dropped an email on Corporate.[protected]@vodafone.com and then next day i received a call from Rajesh Bhagwania and he told me that those charges are correct and when i asked him to give me details of those MMS on which number i have send as per their record very arrogantly he denied me to give details and told me further he can't help any more on this and directly disconnected call. I know very well that i had not send any MMS to anybody these charges are fake and that's the reason they don't have any details so they are denying to give me details.
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Dec 9, 2016
Complaint marked as Resolved 
Verified Support
Nov 09, 2011
Vodafone India Customer Care's response
Hello Seema,

Thanks for writing to us and for you time on the call. Hope we were able to address your concern. If you need any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Mumbai
Complaint comments 

Comments

inspite of repeated reminders no one is looking in to our complaint, we have seen the worst service ever given by vodafone, useless co.
Hi,
Vodafone is good in service of moblie but the billing procedeure and delivery of bill service is very pathatic.
My mobile is charged everymonth even though my mobile is in safe custody. everytime they are expecting to send an email for any clarrifications. I also sent mails to ajitharajnodal.[protected]@vodafone.com; thompsonappellate.[protected]@vodafone.com; nodal.[protected]@vodafone.com; appellate.[protected]@vodafone.com, no response.
vodafone is very worst customer care and all finally amount cheat fellow
my name is ajit kumar. mob. n. [protected]. this n. is postpaid.my bill is per month to reach on tha last date

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