[Resolved]  Vodafone Kankei — Playing with customer privacy [protected]

My name is Mr Aniruddha Sengupta & my no is [protected]. I'm using Vodafone connection for more than years. But now i'm facing problem not with Vodafone connection but with Vodafone employee named Susmita Mukherjee working in Kankei, retailer helpline in Vodafone.I was her friend but now i don't have any relation with her. She is now nurturing my number into their system without my permission & she got my address & came to my house. How is it possible? Previously she don't know my address.

It proves that she is doing whatever she feels like? I have launched complaint to Vodafone thrice. I got call from them but issue not resolved. They are saying that this is a personal matter. But this is not personal. She is checking my number into their system without my permission..................is it right? I also have privacy.
She is working in retailer helpline & i'm a customer. Why my number will pop up in retailer helpline system without my permission? This is not personal as far as the Vodafone says.
Please look into it. I want severe punishment of this types of employees who nurtures customers privacy without his consent. So it's a request to look into it.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Aniruddha,

We have checked our system and found that your details were not divulged at any moment of time. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information