[Resolved]  Vodafone — Bill for False ISD call

Address:Karnataka

My name is Madhusudhana and I am a Vodafone customer from past 4 Years my mobile no is [protected] (corporate connection)

I have received a bill this month with an amount of 1446 which is very surprising , When I called up the customer care the executive told
That an ISD call to some country (I do not remember the name) is made on 27th and 28th of feb which costs 1130 Rs

I have not made any ISD calls from my mobile phone not I share my phone with my family members ,

If you see my past 4 years bill record I am sure I have not used the ISD facility at all.

I have registered a complaint in Vodafone stores regarding the same and the complaint no is [protected]

All my 4 years trust in Vodafone is gone for a toss.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information