[Resolved]  Vodafone — Unbilled amount

I have registered for data plans and 3G service, is a free of cost. I just checked my unbilled amount and it showed a lot within a week, also they have stopped my outgoing facility asking me to pay 5900/-. Normally my bill amount will not exceed Rs.600/-. I called up vodafone customer care and they are saying the same to pay the amount. Already I was using VMC corporate plan which unlimited internet access, while asking about 3g in customer care, they confirmed that 3g a free service, will not charge extra, the charges will remain same as your current dataplan. But, now they are saying 10paise/ for kb. for downloading and browsing. I want to say one thing already I am having unmilited internet access on VMC plan, then why I have to pay for internet access via this 3g, also the amount is a huge, its making the customers fool. If the vodafone staff cannot guide the customers about the 3g while activation, how come they calculate the unbilled amount as it keeps the customer guessing what the actual bill amount will come like.

I am having the same Issue. They disconnect my outgoing stated that-My un-billed amount exceed the credit limit and I need to pay 10000 Rs. whereas my normal internet changes does not exceed 600 Rs p.m. They also told me that I'll get discount on Bill Generation day and I only need to pay 1250 Rs. the Plan I have taken ( unlimited access 5 GB). They are fooling people by misguiding them and harassing them.

Hello Nishant,

I have the same problem. I just activated my unlimited BB plan and the unbilled amount shot up to 8000 in 5 days which is ridiculous cos I haven't used any of their services THAT much. IT should be max 700 or 800. When I called them up they said the amount will reduce during billing. Can you tell me what happened with your case? Did it reduce??

Thanks for your help,
Mridula.