[Resolved]  Vodafone — Message charge to special no which was not done by my mobile

Address:Delhi

I was charged for Rs 36 for 12 messages to some special no 54999818, These messages were not sent by my mobile and customer care of vodafone says it was done my me and can not reverse these charges. Kindly let me know what type of no is this and reverse this excess charge. I faced same type of proble few years back also and that time charge was reversed. So reverse the charge and check how come this charge add in my bill. my alternate no for any communication is [protected].
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Mar 23, 2013
Vodafone India Customer Care's response
Hello Sir/Madam,

Trust we were able to address your concern. Thanks for your time on the call.

Regards,
Vodafone Customer Care, Delhi & NCR
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