[Resolved]  Vodafone — Miscommunication in Website about Prepaid Mobile Recharge

Vodafone Prepaid — Prepaid not get active

Hell...

I had used your nonsense service as Postpaid [protected]. I request to migrated prepaid. I paid my os bill at all. still Negative O/s Rs.250. I received sim card from NSG Engg.. for Prepaid Sim NO.[protected]. This is new sim for Prepaid Migration. Still not get activated the mini store person. I have spoke with MR. Arun (Who is a Great Employee of Vodafone Mini Store) He provide wrong commitments continueosly. I called to him He pick the call and disconnected. For This purpose more thatn 24 times I called. Still Not get active. Can you activate the prepaid or not.

I need call back from yours [protected]. I am in Chennai right now. I Need immediate resloution.

Sir i have purchase new vodafone prepaid card on 25th june i have summited the necssary documents the sim was activited in 4 hour but then i have received message from vodafone that ur sim card service has beiing deactivated document due to u have summitted 3 month old electrcity bill and i re-sumitted the document with current month electrcity bill xerox but the then also it is not activited when i called the customer they are replying that ur document have not being sumited then i personally went to vodafone gallary the guy over there is asking me for sim card then only he can activited the sim i told him i[censored] req sim no i can give u but he wants sim card i have take the new sim card for my brother who is now studing in pune and i am not able to get sim card Sir plz help me to activated my sim card plz give me reply Bad vodafone Service

Vodafone Prepaid — not getting benefits of recently recharged

I am using vodafone from past 3 yrs recently i recharged a 75 rs offer i didnt get the benifits of recharge plz help me this is the 2 compliant for vodafone.

Hi Manjunatha,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Do let us have your details, mobile number and E-Mail ID here and we’d be happy to help.

Regards,
Vodafone Customer Care.

Vodafone — MISCOMMUNICATION OF PLAN

This is regarding mis communication of plan for my vodafone no.[protected]. Earlier i have plan of 99 monthly rental. I approach Vodafone's Mall road office in Ludhiana in March 2010 regarding change of plan. I met with Mr. Samrat[protected] for the same. He communicate me that i have to deposit 250/- security and to clear all dues and my monthly rent will be converted to 49 monthly rent. I have done the same. But to my surprise when i got bill for the month of March 2010 and i saw monthly rent of rs.120.97. when i again approach to vodafone store of Mall road i came to know that Mr. Samrat has been transferred to another branch. I met with Ms. Shilpy regarding my problem but again to my surprise she told me that i have to met only with Mr. Samrat and she can't help me. I also lodge a complaint at customer care on 20/04/2010 vide complaint no.[protected] but till date no resolution received. I request you to look into the matter and resolve the problem at the earliest. My contact no. is[protected]

Vodafone — performance of website

performance of vodaphone website very poor
unable to do online transanctions

rgds
dinesh,

Irresponsible Service Provider,

Hi,
This is Tamil,
I used Postpaid without any benifits for d past 5 yrs, Recently i migrated my postpaid no to prepaid no.They disconnected my call before my billing cycle closes.Being d golden customer i produced my bill copy for proof, they r not accepting there own network ID Proof, see this is d fate of vodofone network. Untill now they haven't activated my prepaid sim for my usage. This is the customer care relation between d people.