[Resolved] Vodafone / Mob No [protected] — connection in wrong name | |
my son akshay kumar with vodfone no.[protected] had two more family connections [protected] for me and [protected] for another member of the family under a scheme of vodafone where their agent recorded my name wrongly as "akshay kumar N sangwan" instead of my name "narendra kumar sangwan or N.K.Sangwan" .as a result bills are wrongly being sent in wrong name.my son has paid my last bill of Rs 532/- Due date 6/10/09 .I hav asked him not to pay future bills since i am not getting reimbursement of the bills amount from my office since my name is not recorded in the phone bills.Inspite of making several oral and written complaints to vodafone office about a month back with copy of office I-Card and residence allotment letter they hav not taken any action.thus customer service of vodafone is 100 times worse than the MTNL people. A confirmation of my comlaint was given by vodafone through SMS dated 6/10/09 with registration no.[protected],yet no response till date either of change of name or change of address from mahendra towers to breach candy area.-NARENDRA KUMAR SANGWAN,MOBILE-[protected],---RELATIONSHIP NO.--8.11510602.00.00.100008 Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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