Vodafone Mobile Connection — Cheating with me

Dear Sir/Madam,

I am holding Vodafone Master Number i.e. [protected] and Add-on Number i.e. [protected], i visited to vodafone store, Preet Vihar, Delhi - 92 to change the plan of my master number but the executive "SANA HASAN" refuse to change the plan and offer me one more add-on card, and she told the both will remain add-on, but after activation of new number my last add-on number was removed from add-on.

And the services on new number which were offered by her also not activated after visiting around 15-20 times at store they started some of the services and they are charging for it. The services which are provided in free are not applicable on billing, even after two bills are generated and 3 times request had been registered for the same.

Still no action is taken by them for wrong billing.

Suresh Arora