[Resolved]  Vodafone Mobile Connection — Re:Collection Telecalling From Vodafone

I am one of the vodafone customer having mobile no;[protected] for the past 2 years. I am not able to pay the bill amount for the last 3 months due to some financial problem. I have clearly explained to the vodafone peoples when they called before 10 days regarding this. Now One person named Ms.Priya has called me from the number [protected] at 11.30 pm for 5-6 times, since i am in driving i am not able to pick the call.Then she called me on 2.00pm, i told her clearly that i am having financial problem and i wont able to pay the bill this month. Suddenly she has used very bad words regarding remitting the payment. Other than this she has traced my Fiance no from my Call details and spoke to her in bad words regarding the payment. It frustrates me very much and i am very much wounded regarding this kind of conversation. I am mentally disturbed and i want to know why these peoples are behaving like this. I have also lodged a complaint on vodafone customer care and complaint no is ;[protected] and also i have cleared my entire outstanding today at tirupur vodafone store at 15.02.55 pm for Rs.2210/- vide receipt no;THT-1-[protected], After remitting the payment also i had received mail form Vodafone Legal Dept at 7.30pm today. I have enclosing the mail also for ur reference. i want proper justice for the incident happen and i have also send cancellation Request through my mail id and the same is acknowledged.

Points to be Noted;

1.Rude and Rubbish behaviour from the person.
2.Tracing my Call Details without my Knowledge.
3. After making payment i have received Legal notice.

My contact no;[protected]
Name:Balaji
10/03/2009









Ref no: Legal cell 2 / 10/03/09 5248









To









Mr. BALAJI V DES AGENCY MANAGAER







Dear Sir/Madam,







Sub: Your Vodafone Mobile No.[protected] Acct No. 5.19075.00.00.100201

Demand for payment of net outstanding amount/dues.







1. You had subscribed to the Cellular Mobile Telecom Services being

provided by us on the terms and conditions of the Customer Application Form

(CAF). We have from time to time sent you bills for the Cellular Mobile

Telecom Services availed by you. You have been served monthly statements

and reminded through telephone calls, SMS messages and visits made by our

representatives, including our agencies, to make payment of the bills sent

to you. However, in spite of several such demands and reminders, you have

failed and neglected to pay the amounts of net outstanding amounting to

Rs.1703 /- as on 10.03.09 after adjusting the deposit if any.







2. In accordance with the terms and conditions of the CAF, you are

under an obligation inter–alia to make payment of periodic bills raised

upon you in respect of services availed by you. However, in spite of the

receipt of bills, you have grossly failed to make the said payments. That

you are aware, that you would be liable to pay the net outstanding amount

that is in default together with interest thereon @ 2.5 % per month from

such date on which it became due. That the above acts and omissions ex

facie contribute flagrant breach of your admitted contractual obligations,

which may necessitate appropriate civil proceedings.













3. In the aforesaid circumstances, we hereby call upon you to pay the

Net outstanding amount mentioned in Paragraph 2 above, together with

interest thereon @ 2.5 % per month from such date on which it became due

within 7 days from the date hereof. Failing which we will initiate

appropriate legal proceedings against you. This Legal Notice supersedes any

other Legal Notice(s) sent by us.







For any clarification you may get in touch with Mr. Lawrence, Mobile

No.[protected] &[protected] from Monday to Friday, between 10

Am to 6 Pm.





Credit & Collections Department



Vodafone Essar South Limited



No.7, MayorSivaraj Street



Royapettah, Chennai









Note: In case you have made the requisite payment before receipt of this

notice, kindly treat this notice as withdrawn, provided details of payment

are sent to us under advice to our clients. This demand notice supersedes

all previous demands.







Legal Cell



Vodafone Essar South Limited



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