[Resolved]  Vodafone Mobile Connection — Fraudulent bill of 76000 Rs on international roaming

Address:Bangalore, Karnataka

There is faudulent bill of 76,000 rs which has been generated by Vodafone on international roaming for GPRS usage. My phone was off while I was in HongKong for 2 days and 72,000 Rs is for GPRS Hongkong usage..I can say this with certainity that the bill is wrongly charged on me because on the day when I was not in Hongkong, I have been charged for GPRS in Hongkong..I have sent my visa stamp pages as proof to Vodafone for which they have no response..It is going on since 3 months..It is huge mental torture on me but i am unwilling to pay for wrong charges which vodafone is forcing on me..
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Dec 12, 2012
Vodafone India Customer Care's response
Hello Richa,

Please share your current and alternate contact numbers with us at http://bit.ly/QUYDjC and we will get back to you with assistance.

Regards,
Vodafone Customer Care.
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