[Resolved]  Vodafone Mobile No [protected] — Blackmailing & Fraud

Sub :Complaint Against M/s Vodafone


Dear Sir,
I am using my mobile no [protected] since long time more than 7 years.On 4th July 2009 the mobile was disconnected. On 5th.July I have deposited Rs. 500/-at Videophone store Karol Baghtransaction id. DKBG-2-[protected]. I was informed that mobile will be activated within 2 hours (Due Date 29.6.2009)Phone was not activated up till now.(active call barring massage is coming) No incoming & outgoing call allowed.

I made a call on customer care 111, that phone is not activated and I got a reply that a mobile no. [protected] was a unpaid and so we have disconnected this no. ie.[protected] my running number.

Dear sir this number was allotted to me as a ad-on number and i was misguieded and i was told that you will pay only call charges no caller id, no rent. But the bills say something elseThe payment was through Bank ECS I have never notice the bill amount since long time. When I have see my bank statement i was shocked. I was not doing my calls not more then 50-100 Rs.But bill charges were between 300-400.They have charged approximate more than Rs.3000/ extra. It is a case of fraud. I was also told that we have activated web accessing service on your mobile and we charging extra amount..
Why this service is activated on my mobile even i did not know to handle the mobile completely and my mobile is a basic model mobile, Who said to them to activate such service. No one come to ask me for doing so. They start blackmailing and disconnect my phone and asking me for payment as i had paid advance rental for one year.
I have my total business on phone and it is business phone. I requested to m/s vodafone that Kindly immediately activate this phone within ONE HOUR because it has no dues([protected]) other wise i will loose my business.
m/s Vodaphone have alloted my phone no. [protected] had alotted to someone else.
As my buisness suffered and having a loss of Rs.10 lacks (aproximate). m/s vodaphone disconnect my
mobile as they know we can forceibaly charge the amount.It is a wonder that m/s vodafone only allowed
inword massage.

To activate my no. [protected] i was forced to deposit Rs.1600/- and i deposited in cash Rs.1600/- vide
receipt. no. 0450907C0000028 dt.07.07.2009 as cash amount at Vodafone store Karol Bagh. Delhi
Thanks

S.K.Anand
21/13 West Patel Nagar
New Delhi.