[Resolved]  Vodafone Mobile No [protected] — Billing issue due to Wrong committment by vodafone people

I have very bad experence with vodafone service and billing issue. I lauched complaint serveral time in my both mobile no [protected] & [protected] but no result till today( ple see below emails) I have also file complaint to trai due to your lazy bevaiour.

I file fresh complaint on 8th of April (registration no[protected]but in between vodafone people deactived my mobile no [protected] without warning. This is not acceptable to me.vodafone people is harassing me without solving my pending issue and always asked pending dues that is illigal bcoz of wrong committment given by vodafone people (already written below). How can I receive feedback against my latest complaint due to deactivation of my mobile no [protected]. Now request vodafone company to sovle my billing issue'
Your earlier reply will be highly apprecaited.

Thanks

Sanjay Lamba







Note: Pls see below my mssg to vodafone people regarding my billing problem due to false committment.

> > From: sanjay lamba
> >Sent: Tuesday, January 15, 2008 1:18 PM
> >To: CARE (DEL)
> >Subject: Re: False commitment by your vodafone > >
> >
> >
> >Dear Ms. Ritu Kaushal,
> >
> >[protected]:
> >Thanks for your prompt reply of past more than 6 month problem. But the
> >main issue, when I took this add on number from vodafone shop(Ansal
> >Plaza) that time Neha was gave me this no [protected] and assure me this
> >number ([protected]) have no clip charge and no M to M charge (25 per
> >month).Now you people told me you have withdrawn this facilities
>without
> >my permission is not the right way. Neha who gave me false statement
> >just to make new connection is right way to doing job and I tried lot
>of
> >time to solve the this issue and also went to Okhla nodel office and
> >explained about the false commitment done by Neha (your Vodafone
> >employee).Now you want to pay this clip charges and late fee without my
> >fault.This is not acceptable to me.That is why I dont want to continoue
> >this mobile no [protected] and request you to cencelled this no now to
> >avoid further billing statement and also request you to waive off clips
> >and late fees charges bcoz you people delayed this issue not mine.Also
> >give me false comittment by your employee Neha Koli.
> >
> >[protected]:
> >Same commitment is given by vodafone call center guy(no clip charge and
> >no M to M charge -25 per month)in my main vodafone no [protected] when
> >they give me 3 year advance rental plan. I clarified this things 3-4
> >time from call center guy and they said yes but I still received clip
> >and M to M charges in my bill statement. Your people doing false
> >commitment again and again and you want to pay all the extra fund by me
> >is not good. Why i suffer without my fault and why your call center guy
> >was not guilty? What is reason behind this? Just to make new connection
> >and customer has to pay extra money due wrong commitment done by
> >vodafone people.You have to sovle this issue now and request you to
> >waive off my old clip charge and late fees due to delay done by you
> >people.
> >
> >Your earlier reply will be highly appreciated.
> >
> >Thanks
> >
> >Sanjay lamba