[Resolved]  Vodafone Mobile Service — Billing without usage

Address:

Maharashtra

I had taken a Data Card from M/s. Vodafone Mobile serivice vide no. [protected]. The said was for optional usage incase of emergency as i already have a Black Berry were in I have the net service.

In the first month the card was not at all working and i received a bill for the same of Rs.250/- or so after complaint the same was discounted in the second month again i reveived a bill of Rs.850/- I requested them to discontinue the same as the bill was coming on a higher side without much usage or else give me a 2GB usage at Rs.99/- per month if not to discontinue the no.

The same was forwarded for approval by the agency though which i had taken the connection. In the time being i took a wired connection for the net at home and requested them to discontinue the no. mentioned above. For the next month i had the card kept in my office drawer and after a month I received a bill of Rs.4600/- for the usage. I wrote to vodafone and fwd them the msg send for discontinuation.

Inspite of repeated reminders they did not give me a positive reply and always said that the usage was there. I told them that how can it be used when its in locker, they gave me excuses like you must have logged in and must have not logged off so the usage is there.

On 26th December I received a call from one of the agents of Vodafone ([protected]) , who has used unwanted faulty language on the phone. I want to know what legal action can be taken against them.

Await your response at the earliest.

Thanks & Regards

Shharad .