[Resolved]  Vodafone Mobile Service Provider — Not sharing the UPC code with which i'm unable to switch to other SP

Address:Bangalore, Karnataka

Because of bad signal problem, i'm planning to move from Vodafone to some other SP. As part of MNP (Mobile Number Portability) procedure, i sent an USSD message to Vodafone SP (1900 number). I should have got back the UPC code through which I can port to other SP. But, instead of sharing the UPC code, they have been calling on my cell phone and giving all false promises. Below are the details on the USSD messages that I sent: The first USSD message was sent on 15th Oct at 13:34 and another USSD message was sent on Oct 17th at 17:13. I even called up on their customer care numbers to enquire about this. They say that they would escalate the issue and someone would call on my cell phone. They have been fooling their customers.
Can someone please take appropriate action?
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information