[Resolved]  Vodafone — SIM transferred to someone without my knowledge

Address:

Moga, Punjab

I find my Mobile Number was automatically transferred to someone else. I don't use that number so often (but had long validity on it) and when there was a need to use, we topped up that number with another Rs. 200 only to find that SIM was not operational when we used the SIM after getting it topped up in a shop. I called my this SIM number from another line and found that someone else picked the call and my number has actually become his number. My this Rs. 200 top-up also went to that person. We compalined the local dealers, etc. but in no vain.

Not sure how a company like Vodafone can do such transfer or have processes of this nature. I can provide details if someone from the company is willing to investigate. I have purchases another SIM which is not in use for last 4-5 months (but with long validity). I am afraid I will lose that too sooner or later along with credit on it.