[Resolved] Vodafone — Money Not Refund | |||
Dear Team, I got a message from vodafone ( VT-611120 )on 28-Jun-2013 regarding international call cutter and my number is [protected]. To activate the call cutter *121*7# . After I activate, Rs.235 debited from my balance. But in that message, my discount price for the call cutter is Rs. 10. As per the Customer Care instruction, I forward the offer message to the number "[protected]" and they accepted the issue and My service registration number is [protected]. Also they told me that the issue will be resolved within 24hrs. . Till now no update from vodafone and amount is not credited. I went to vodafone showroom (Pondy Bazar) and the vodafone representative(Mr Manikandan) crosschecked the issue and messages in my mobile. He too accepted the issue. But still amount is not credited. Please check and update the status issue ASAP. All accepted the issue from the vodafone side, why am i suffering and continues followup it. I fed'up because of this worst service. Was this information helpful? | |||
Dec 31, 2016 Complaint marked as Resolved Verified Support Jul 01, 2013 Vodafone India Customer Care's response Hello Suresh, We could not reach you on your number. We wish to inform you that we are looking into your concern and will get back to you soon with an update. Regards, Vodafone Customer Care, Chennai | |||
 3 Comments | |||
Comments
Vodafone — to refund the money
sir,i m sanjeev kumar mob. no. [protected]. a request no [protected] dated 7/4/09 change the tarriff plan 175 to 298 adv. rent @c.r.park.this request giving by mr. bharat from c.r. park vodafone store. i m calling on 111 customer care & ask me inform the that i m going & meet to mr. bharat personnaly & take the request about tarriff plan but i can not go & meet to mr. bharat. i did not submit any request @vodafone store. while they activated this plan without my permission on 13/5/09 my request no. [protected] against this activation.my origienal plan which i have to start up the plan but after this request i call to 111 customer care . they informe me that your compaint has been forwarded but they did not forward the complaint of refund the money . after this i went to vodafone store @rajeev chowk0n 29/6/09. there i registred my complaint again for refunding the request no. is [protected]. but till now i did not get any infomation about the solution.
so please take some personal stepsas soon as possible.
thanking you
Vodafone — Refund not sent
I cancelled my vodafone postpaid connection on July 08. Still now I have not received my refund.I have made a lot of follow up with the Vodafone people visted vodafone Hub 3 times. All for no use.
I was told later they have sent a cheque and I have not received it.
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Vodafone — Money Not Refunded
Hi it's about my Vodafone number [protected] which was deactivated in Aug 08i was suppose to get the refund and after calling them many time and visiting there store for around 10times i was informed that the cheque will be sent to me in 45 days which was fine with however its been 9 months now i did not receive my money and every time i call them they say its been given to some pappu whom i dont know and they even refuse to reissue the cheque to me and they are again and again asking me to visit a vodafone store which around an hour away from my home.
I would be glad if i get my money back.
Thank You.
With Regard,
Deepti Bhagat.