[Resolved] Vodafone Mshop — poor service | |||
Vodafone m-shop is an extremely poor service by Vodafone group.Bought watch thru it. Without asking for any other detail, they first asked to pay the amount using credit card. After paying the amount, it gave a message that 'Their partner will call within 24 hrs to take note of the Shipping address'. Why cant they say before taking the money that transaction will not be fully completed. Even after 10 days when nobody called, i had to connect to call their partner on my own. They had a silly excuse that file upload between Vodafone and them takes time for them to know the details and hence it is not their fault to have not called so far. Waiting for delivery of the watch to happen now. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone Mshop — Fraudulent Service
Around 10 days before i have tried to recharge my prepaid account by using Vodafone Mshop.I had given all my credit card details by following the voice instruction, i got payment successful message with transaction number but i dint get my mobile recharged..
I had called up the customer care, these people they picked up the phone...asked all the details...
and just one reply "ok sir i will call u after half an hour" i tried calling them upto 3 days but i dint get any solution... everybody i spoke with all are same answer.. i will call u back, i will report the complaint into MSHOP dept. etc etc...
I recharged through MSHOP bcoz i had to make an urgent call but i couldn't.
So be careful about Vodafone MSHOP.