[Resolved]  Vodafone — activation of sms package 149

Address:

Mumbai City, Maharashtra

My issue is i wanted to cancell my Rs35sms package and activate a 149 smspackage on my connection#[protected]. I have been calling the 111 VODAFONE toll free numerouos times to activate a sms package on my account. as per my conversation with an agent (Harjinder) in cust serv dept of vodafone he advised me that there was a sms package aleardy which i needed to cancell as he advised me i went ahead and sent a request to cancell that package i did recieve a conformation for that. i tried calling the 198 number now to check if that was cancelled after 72 hours and i was advised that it will take another 72 hours.this is going on from 01st June'10.After 72 hours i got to speak to the same agent again who advised that due to some error it will take another 72 hours.. there is no resolution at all till now.... please assist i am so upset i want that sms 149 package activated on my account immediately my number is [protected] if there is no resolution by 2morow i am cancelling my account and will advise all my family and friends to cancel their connections with vodafone...