[Resolved]  Vodafone — Wrong Billing - [protected]

Address:

Mumbai City, Maharashtra

I received my Vodafone bill for the month of May 2010. In the bill I’m being charged for Vodafone Live since 15th of May;10. I have not activated any service on my connection. I spoke to someone from Vodafone named Mr. Dipesh Kalre (there may be spelling mistake in the 2nd name). He neither could handle the call nor could transfer the call to his senior. I called him on 14th May’10 at 2 pm. He was to inform his senior and call me back in half an hour. The call never came to me till now.
I want you to take the same seriously and reverse the amount charged to me with immediate effect. You are charging a customer who is not even aware what you are charging her for. There is a strong grievance against the billing system and I want you to sort this out immediately failing which I will be forced to go to consumer court.