[Resolved]  Vodafone — Misinformation and incomplete information

Address:

Mumbai City, Maharashtra

Hi My name is Sanket M Kini and my Vodafone number is [protected] and i had a complaint abt my vodafone service

i am getting high bills since last two months as i am not getting proper information from my subscriber abt my plans

and later i have to chase with them for about a week and then they get my issue resolved but again the same thing happened this month

Issue:
i had a Blackberry Internet service pack for which i paid rs 2499 in August for 6 months and in the months of FEB vodafone didnt notify me that my 6 months are over and if i have to renew my pack and they charged 1099 monthly rental for the Blackberry pack which other provider are giving it for 399

i called up the provider as i was not happy with my bill for the month of feb but they didnt helped me so finally i opted to port out my number to BPL and when i placed that request with BPL i got a call from vodafone customer relation and they offered me Black berry internet pack @ 399 rs however were not ready to reverse the charged for the month of FEB
now in the month of march my unbilled usage was for rs 3371 from 1st march to 13th march which is extremly high and i wanted to know why that is so high and the vodafone customer care are refusing to answwer this and on top of that when i spoke to a Supervisor he hung up on me
So i am really frusterated abt this and i request you guys to do something about this