[Resolved]  Vodafone — Agents are really helpless for customers

Hi I am Naren from ludhiana, I am so much surprised that no one in VODAPHONE want to help to the customers.I usealy recived 8 to 10 calls which i dont want to attend cos when i pick the phone the computer starts playing songs .so please stop this kind of services.otherwise your services & bussines graph fall down.my no is-[protected]. take immediate action .THANKS

Whats the way to talk to customer care executive. 111 simply don’t work. It has limited option where there is no input for connecting to executive. The balance just goes without me making a call or using it. Wonder whats wrong with Vodafone and their so called customer care number. Seems dummy numbers!


Iram
[protected]

This is Nitin. kharat.my mobile no.is [protected].I have register the complaint to vodafone customer care regarding my bill issues my bill on 24 may was 3300 at 11.45 pm n after 12 am it was like 4850 so u ppl charge any fake amt. in my bill which i noitce when i spk to call center agent name Salman Qureshi n the second was Dipesh Mazdrekar they make me hold for atleast 20 mins to 25 mins. n when i need to talk to some supervisor i dont get any proper response n then my call has been disconnected.This is the attitude of vodafone people.This is the way u ppl serve the customer, the best way to voice my concern is to boycott ur service as it is bad service provider, I m anyways porting back to any other service bt would seriously highlight this issue to the required ppl.I have made my mind to go to the consumer court against the company i need my problem to be solved as soon as possible other wise i will screw up u ppl.


by unsatisfied vodafone customer.

Vodafone — HELPLESS VODAFONE

I HAVE CALLED CUSTOMER CARE OF VODAFONE FOR MORE THAN 50 TIMES I HAV WRITE TO E-CONSUMER COURT MORE THAN 15 TIMES.I HAVE PERSONALLY MEET VODAFONE STORE AT LUCKNOW MULTIPLEX "WAVE" BUT STILL VODAFONE IS HELPLESS TO SOLVE MY PROBLEM.
ALL THEIR SOLUTIONS ARE IN VAIN TILL NOW.

NEERAJ SRIVASTAVA
[protected]

i have already write email to the above said address but they are unable to solve my problem.It simply shows the technical defficiancy in Vodafone.The solution suggested by them are in vain so far.However i recieved a call from Vodafone & the person assured me to solve the problem on today only but he was a lier i think because he didnot get any feed back after he failed to solve moreover when i called him back on next day he refuse to talk to me first by saying wrong no when again i call that person he accept he is from vodafone but again refuse that he is not the person who talked to me yesterday n assured me to solve the problem.he also asked me to send msg on his no. but still he pretend to be other person on next day."Is It Customer CARE on Customer iritation centre of Vodafone.
Please also suggest me where to complaint for that really very very iritating person