[Resolved]  Vodafone — NDNC Violation

Address:

Mumbai Suburban, Maharashtra

I'm registered on the NDNC Directory, and I have not applied for any services to receive updates about properties and products with any individual/ company either.
However I am receiving unsolicited marketing messages and calls from various companies/individuals.
I Tried registering the complaint with the service provider i.e. Vodafone India via the 111 customer care services.
The person over the phone asked me to wait for a long time, even though he knew i was being charged. took all the details, and then asks me to contact the 198 services, which are not functional.
Now, when i call the company, they say that 198 services are active. and do not take the complaint.
I couldn't visit the vodafone store due to time constraints, but when we have the telephone services to our disposal, why do we need to visit their gallery.
Besides this, i even tried putting a mail to the company, to which i have still not got a revert.

This here is violation of NDNC and of customer support.